A few ground rules.
Private beta terms · Updated September 6, 2026
GreatFeedback.ai, operated by ML LABS, helps teams collect website visitor feedback, review public website content with AI, and connect findings to work in TopDo. By creating an account, you agree to these private beta terms.
Private beta access
Access is by invitation and may be limited, paused, or ended as the product develops. Keep your account credentials secure and provide accurate account information. You are responsible for the websites you connect, the people you invite, and your workspace’s use of the service.
Use the service responsibly
Only connect websites and submit content you are authorized to process. Do not submit secrets, passwords, payment-card details, or sensitive personal information. Do not attempt unauthorized access, evade usage controls, send abusive content, or use the service to interfere with other systems.
If you install the widget, provide appropriate notice to your visitors and meet the requirements applicable to your use of their feedback. Your team is responsible for how it handles that feedback and any follow-up contact.
AI output and connected work
AI reviews are interpretations, not feedback from real users, a security audit, a compliance certification, or a guarantee of improved business results. Review evidence and recommendations before acting. The current service reviews public page content; it does not test authenticated workflows or visual behavior.
You control when an item is sent to TopDo. A linked task’s status is informational and must be refreshed. A task marked closed is not proof that the original problem has been fixed.
Plans and the beta discount
Published paid plans are Launch at $300, Growth at $800, and Scale at $2,000 per workspace per month, in USD. Invited beta teams receive 50% off the first 12 calendar months of their first subscription. Pauses or cancellations do not extend that window. Taxes, where applicable, are shown by the payment provider before purchase.
The evaluation includes one website, three teammates, three AI reviews during 14 days from approval, and 500 total visitor submissions. Paid usage allowances reset on the first day of each month in UTC. No automatic overage charges are applied. Existing reports remain readable when new AI reviews are paused for quota or payment reasons.
A plan preference saved while payments are not open is a reservation, not a purchase. A paid subscription starts only through an enabled checkout that shows the applicable charges and terms. Subscriptions renew monthly unless canceled through the billing portal before renewal. Contact the operator for billing corrections or refund requests; do not assume a refund has been issued until confirmed.
Your content
You retain your rights in submitted content. You grant ML LABS permission to store, process, display, export, and deliver it to the services you choose as needed to provide GreatFeedback. You can export feedback and request account/workspace deletion. We do not claim ownership of your product or ideas.
Beta limitations
The service is provided as available during development. Features, limits, and behavior may change, and interruptions or errors may occur. Keep copies of information essential to your business. Nothing in these terms excludes rights or obligations that cannot lawfully be excluded.
Questions and requests
For account, billing, or service questions, contact omar@mllabs.com. See our privacy notice for details on data handling.